Payment Method

At Amourgz.com, your trusted mobile phone parts supplier, we prioritize the security and convenience of your payment experience. Our payment system is protected by industry-leading security measures and complies with international payment card standards.

Accepted Payment Methods

Currently Accepted Payment Methods through LianLian Pay (availability may vary by region):

  • PayPal
  • Visa
  • Mastercard
  • American Express
  • JCB
  • Diners Club

All payments are securely processed through LianLian Pay, a trusted payment gateway that ensures your financial security.

Payment Security Measures

We maintain robust security through:

  • SSL encryption by Let's Encrypt (provided through Shopify)
  • Real-time transaction monitoring
  • Secure payment processing by LianLian Pay
  • Compliance with international security standards
  • Regular security audits and updates

Currency & Pricing

  • Currency: All prices are displayed in USD.
  • Currency Conversion:
    • Currency conversion rates are determined by your card issuer or payment gateway, based on real-time exchange rates at the time of transaction.
    • Bank conversion fees may apply.
  • Transparent Pricing:
    • All listed prices include applicable fees.
    • No hidden charges.
    • Import duties are included where applicable.

Payment Processing

  1. Verification Process:

    • Automated card verification
    • Address verification when required
    • Security code (CVV) confirmation

  2. Order Confirmation:

    • Instant on-screen confirmation
    • Email confirmation within 15 minutes
    • Detailed order invoice provided
    • Tracking information sent separately

Troubleshooting Payment Issues

If your payment is declined, please:

  • Check card information accuracy
  • Verify available balance
  • Ensure international transaction activation
  • Confirm billing address accuracy
  • Check card expiration date

For further assistance, contact our support team at support@amourgz.com or your bank.

Refund Processing

  • Processing Time: Refunds are typically processed within 10 business days after approval, with an additional 5-7 business days for bank processing. In some cases, refunds may be completed sooner.
  • Refund Method: Refunds will be issued to the original payment method.
  • Documentation: Full refund documentation is provided, with status updates sent via email.

Customer Support

Our dedicated support team is ready to help:

  • Email: support@amourgz.com
  • Phone: +86 13360056056
  • Business Hours: 9:00 AM - 6:00 PM (GMT+8), Monday - Friday
  • Response Time: Within 24 hours

Business Information

  • Company: Shenzhen Zhixia Technology Co., Ltd
  • Business License: 91440300MACLQX2962
  • Registered Address: Room 518, Building 2, Commercial and Residential Building, Minzhu Avenue, Shaer Community, Shajing Street, Bao'an District, Shenzhen, Guangdong, China 518104
  • Payment Service Provider: LianLian Pay
  • Platform Security: SSL by Let's Encrypt (via Shopify)
  • E-commerce Platform: Powered by Shopify

Security Commitment

We continuously monitor and update our security measures to provide the safest shopping experience. This includes:

  • Regular security audits and updates
  • Encrypted data transmission
  • Secure payment processing
  • Protected customer information
  • Compliance with e-commerce security standards